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Updated 29 April 2026

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This website (www.melissawaine.com) provides health, scientific and medical writing, consulting and related professional services.

 

We respect the privacy of your personal information, and are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

Information we collect

We may collect personal information that is reasonably necessary to provide our services. We do not intentionally collect sensitive information unless it is voluntarily provided in the context of a project enquiry.

 

How we collect information

We collect information when you:

• Submit a contact form

• Email us directly

• Engage our services

• Browse our website (via cookies and analytics tools)

We do not store this information.

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How we use your information

We use your personal information to:

• Respond to enquiries

• Provide and manage services

• Prepare proposals, contracts and invoices

• Improve website performance and user experience

• Comply with legal obligations

We do not sell or rent your personal information.

 

Cookies and analytics

Our website may use cookies and similar technologies to:

• Understand how visitors use the site

• Improve functionality and performance

This may include tools such as Google Analytics. You can disable cookies via your browser settings, though this may affect site functionality.

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Data security

We take reasonable steps to protect personal information from misuse, interference and unauthorised access, including:

• Secure hosting environments

• Password-protected systems

• Limiting access to authorised parties only

However, no method of transmission over the internet is completely secure.

 

Access

You have the right to:

• Request access to the personal information we hold about you

Requests can be made via the contact details below.

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Data retention

We retain personal information only as long as necessary to:

• Provide services

 

Third-party links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites.

 

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

 

For privacy-related enquiries or complaints, please contact us. We will respond within a reasonable timeframe.