How I Work

 

Here is an outline that explains how I will approach your project.

 

Step 1: Agreeing the scope

 

Before we work together, you will receive a proposal that includes:

 

• Your requirements for the project – brief, scope, deliverables, deadlines

• Pricing that includes rounds of amends, meetings and any incidentals

• Your target audience's needs and wants

• Your marketing objectives

• Your brand’s personality/ branding guidelines

• Any background material or references required.

 

Since deadlines are set collaboratively, we will both be bound by the agreed dates that we set together. To meet your deadlines, all required materials must be supplied, approved or signed off on time at any stage. Should this not occur, you will be responsible for the missed deadline, website launch date, grant submission, etc. 

 

You will also agree to the payment schedule. Should you book dates for me to work on your project, these will be billed regardless of whether you have supplied the required materials and approvals, as your work will be prioritised over other jobs. 

 

Step 2: 50% payment upfront

 

This is non-negotiable. 50% payable on project completion. If the project value is below $1000, then the total will be charged up front.

 

Step 3: Timing

 

I am often booked in advance, so the sooner you can supply a brief, sign the proposal and pay the deposit, the better.

 

Urgent jobs can sometimes be squeezed in if possible. Turnaround times will vary depending on the amount of material you supply, your approval times, and the amount of material produced.

 

Step 4: Drafts and revisions

 

Two rounds of revisions are usually allowed (unless otherwise agreed) – that is, first draft, second draft, final draft. For grant writing, additional rounds of revision may be required, especially if you decide to change the grant's direction or modify the project.

 

Additional rounds will be charged at an hourly rate or in full or half-day increments. This will be set out in your proposal.

 

Track Changes and comments are used for revisions. It’s easier than separate amends, briefs and phone discussions.

 

Step 5: Meetings

 

Meetings and travel time will be charged at an hourly rate.

 

Step 6: Your review

 

At the outset, we’ll agree how long you will need to review and sign off each draft. As it’s your project, you set the timings, which we both agree to.

 

Reviewing documents can take a considerable amount of time; you’ll need to go through the documents line by line to make sure they meet the brief. The more effort we both put in the better the end product will be.

 

Step 7: Final payment

 

When the final draft is completed, I’ll invoice you the remaining amount. Payment terms are seven days. Invoices that are overdue by more than 2 weeks will incur a 2% charge. Invoices that are overdue by more than 30 days will incur a 5% charge per month as well as a $30 administration fee per month. A collection agency will be engaged for significantly overdue invoices (beyond 60 days) and the agency fees will be passed onto the client in full.

 

Step 8: Final product

 

At the end of the project we should both be happy with the final product. Clients are asked for testimonials to feature on this website.